It is considered a binding contract between the customer and the service provider when ordering a product by the customer, in addition, the product will become owned by the customer after paying the value of the item and the customer is obligated to complete his information, address, and phone number correctly and carefully before finalizing.
Any product or service that is specially designed or assembled according to the request of the user or customer will not be canceled.
The customer’s residence and delivery address should be within the places included in the service designated for this purpose.
100% of the item or product’s payment should be paid via our website or through the Enjoy app, and this is should be completed while ordering the item.
The customer must be present at the place of delivery or assign another person to receive on his behalf.
The customer’s receipt of the item or product will be considered as his acknowledgment that the items are intact, free of defects, and conform to specifications.
Discount codes and coupons are non-refundable or returnable.
In case the order will be delivered in a public place that requires licenses from a specific authority and the customer does not have it on the date of arrival, the service provider does not bear responsibility for revocation, and the revocation policy applies on the day of arrival and is 100% of the value of the item or product.
Music bands, DJs, and party services will be provided only for family events and in accordance with the conditions and public etiquette. They also have the right to abstain from providing the service if the ambience does not comply with the conditions and public etiquette. The revocation policy applies on the day of the delivery date at a 100% of the total value, and there is no reparations to the customer
